Client Journey

Chain Repair

Whether it’s a delicate gold chain or a treasured heirloom, a broken chain doesn’t mean the end of its story. Our chain repair service is designed to restore both the function and beauty of your piece, so you can continue wearing it with confidence and meaning. With skilled craftsmanship and careful attention to detail, we bring damaged chains back to life — seamlessly and securely.

Consultation & Design

Every repair begins with a thorough assessment of the chain to locate the break and check the overall condition of the piece. We examine the links closely to determine whether they’ve weakened from wear or stress, and whether any other parts may soon need attention. Once assessed, the chain is gently cleaned to remove any dirt, oils, or buildup that could interfere with the precision of the repair work.

Design & Mould

Using delicate soldering techniques and specialist tools, we carefully rejoin the broken link or replace it entirely if needed. If surrounding links show signs of wear, we take the opportunity to reinforce them, adding strength and longevity to the repair. The goal is not only to restore the chain but also to ensure it’s resilient enough for continued everyday wear.

Finished Piece

After the repair is complete, the chain is polished to restore its original finish — whether that’s a soft matte or a high shine. We then perform a detailed quality check, testing the movement and strength of the links to ensure everything is secure. The final result is a seamless repair that blends beautifully into the original design, so you can wear your piece with confidence once again.

Ready to Transform Your Jewellery?

Whether you have a clear idea or just a spark of inspiration, Michael is here to help bring your vision to life. From bespoke commissions to remodelling sentimental pieces, every project starts with a conversation. Feel free to reach out with questions, ideas, or to book a consultation—your next piece begins here.